Products

 

Glass Jewelry 

 

Old Jade Jewelry

 

Rhodium Jewelry

 

 

 

     
 

Information

Wholesales

Links

Auction

 
 

 

 
   
     
   
     

OUR POLICIES  

  How To Order | Payment Option | Shipping Info. | Return Policy | Privacy Policy  
 
 

HOW TO ORDER

 

1) Using Shopping Cart 

Click the Checkout link in the top navigation bar when you're ready to place your order. All the items that you have in your shopping bag appear in your order during Checkout.

 

If you do not want to order all the items, simply edit your shopping bag first and click "Update". When you click "Submit Order" we verify your credit card. Your order will not be placed and your credit card will not be charged if you do not click "Order Now."

 

2) Using Email 

Send an email to us with the items and quantities you'd like to purchase. Be sure to include complete shipping address in your email. We will email an order confirmation to you that will include all charges including shipping. Also in the email will be a link to Paypal, where you can click on the icon to conclude your purchase by sending the required amount to our email account: pay@kenwah.com                                     

Or if you prefer to make payment by money order or cheque, you can proceed to do it after receiving our email for the order confirmation. Please include a copy of the email together with the money order or cheque. 

Please email to enquiry@shervon.com  Thank you.

 
 
 

 

 

PAYMENT OPTIONS

 

SHERVON Store is fully owned and operated by Kenwah System.

All payment will be paid to Kenwah System.

Payment Options:

1) Online Credit Card Payment

2) Paypal Payment

3) Money Order or Cheque Payment

4) Internet Funds Transfer or ATM Funds Transfer

Other payment options, please request by email: enquiry@shervon.com

 

 1) Online Credit Card Payment

Click on the "SUBMIT ORDER" button to activate the payment page. It will direct you to a secure payment site.

Remember that we do not store any financial information, such as your credit card number, on our server. Click here to review our privacy policy. Please note the secure sign on your browser (pad lock sign on Internet Explorer) before you submit any financial information.

If we are unable to process your credit card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. Please refer to your credit card company if the problem persists

 

SHERVON Store is integrated with a secure and popular online credit card payment processor :- PAYSYSTEMS

                                         We accept credit card and check payments through PaySystems

Cards accepted through Paysystems

Credit Card Processor - myPaySystems (PaySystems e-commerce processor).

For this online credit card processor, you do not have to join anything or become a member.  Through them we accept a wide range of Credit Cards, including Visa, Mastercard, American Express (AMEX), Discover, Diners Club, JCB, Carte Blanche, and e-checks.

 

All your transactions are ultra secure and very fast with myPaySystems! Note that credit card verification can take up to 24 hours. E-Checks take around 5 business days to get authorized (sometimes quicker and sometimes longer). myPaySystems uses SSL encryption to ensure security and has a 128 bit encryption level, the same level as leading banks and financial institutions.

To visit the Cardholder Center, click here. In the Cardholder Center you can view payment details and update your Credit Card information (eg. card number, expiry date).

2) PayPal Online or Email Payment 

Online payment will be processed by shopping cart method.

For email payment, please send an email to us with the items and quantities you'd like to purchase. Be sure to include complete shipping address in your email. We will email an order confirmation to you that will include all charges including shipping. Also in the email will be a link to Paypal, where you can click on the icon to conclude your purchase or you can pay direct to our Paypal account: pay@kenwah.com.  

 

                              I accept payment through PayPal!, the #1 online payment service!                    

 

3) Money Order or Cheque Payment - International Bank 

We also accept bank money order or cheque payment, preferably those with international network. Please e-mail to us to make payment arrangement. enquiry@shervon.com

You can proceed to do it after receiving our email for the order confirmation. Please include a copy of the email together with the money order or cheque. 

Please email to enquiry@shervon.com

Thank you.

 

International Customer

Note that there is a intermediary bank fee that must be paid per transaction and please allow up to 21 working days for international cheque to clear the banking system. We will only consider the payment to be received once the cheque has successfully cleared.

 

4) Internet Fund Transfer or ATM Funds Transfer (For Singapore Customer)

Send an email to us with the items and quantities you'd like to purchase. Be sure to include complete shipping address in your email. We will email an order confirmation to you that will include all charges including shipping and our corporate bank account information.

Upon  confirmation  from our bank, we will process your order

Please take note that some internet banking services do not offer 3rd Party / Inter bank account transfers, as such, you may not able to process through this option.

 
 

 

 

SHIPPING INFORMATION

 

Your order will be mailed to you via Singapore Post as Registered Article.

To simplify the shipping cost, we charge a fixed rate based on the value of the items purchased.

 

Singapore Flat Rate

Payment (USD)

Shipping and Handling Charge (USD)

< $99.99 $3.00
> $100.00 Free

 

International Table Rate

Payment (USD)

Shipping and Handling Charge (USD)

< $49.99 $4.00
$50.00 - $99.99 $8.00
> $100.00

Free

Important note for International Shipping only! Customs or import duties may be levied on your order once it reaches your country, and you are responsible for these additional charges for customs clearance. We have no control over these charges and cannot predict what they may be. Customs policies vary greatly from country to country and you may want to contact your local customs office for further information.

 

Country/Destination  

Estimated Delivery Time  
Singapore

2 - 3 days

Asia Pacific

4 – 9 days
American, Europe and Middle East 5 – 12 days

* Shervon can expedite the shipment by express mode upon the request from customers with special arrangement. Please email to us for express shipment quote. enquiry@shervon.com

 

 
 
 

 

 

RETURN POLICY

 

Your satisfaction is guaranteed. Item may be returned only if defective for a refund or replacement. You must contact us within 14 days of delivery. All returns must be accompanied by the packing slip. Please indicate the reason for the return as this will help improve our service to you. Shipping and handling charges are non-refundable. 

E-mail to enquiry@shervon.com to get an RMA number (return merchandize authorization).

 
 

 

 
 

PRIVACY POLICY

 

We promise never to sell, trade or disclose any personal information, email address or any other information we may obtain through transactions on our web site and online store.

We guarantee that every transaction made through or on our web site are made through fully secured web pages.

We are as concerned as much as you with online privacy, and will strive never to abuse the trust in our customers.

Thank you,

Shervon.com

How To Order | Payment Option | Shipping Info. | Return Policy | Privacy Policy

 

about us | contact us | our policies | catalog | testimonials

Information | wholesales | link exchange | auction

 

we accept

    I accept payment through PayPal!, the #1 online payment service!

 

Copyrights © 2003, shervon.com

All rights reserved